FAQ

Can I bring my car to Chang’s Auto Body for an insurance claim?

Yes. We specialize in working with insurance companies and have relationships with all major insurers. We can handle your entire claim—from filing the claim, meeting with the appraiser, and negotiating with the insurer on your behalf. Let us handle the paperwork and save you a lot of phone calls and back and forth with your insurance company.

Can I bring my car to Chang’s Auto Body for a “second opinion”?

Yes, it never hurts to get another estimate; we invite all our customers to do the same. Your insurance is supposed to provide coverage for restoring your vehicle to pre-accident condition so it can be worthwhile to shop around. We have been doing this for enough years to know what kind of damage to look for based on the type of accident. We are confident you will find we offer competitive rates while quoting all necessary repairs.

Should I pay for my auto repair myself or go through my insurance company?

We can help you navigate the different options and help you decide on the most cost-efficient way to get your car back to pre-accident condition. Due to rising premiums, it is sometimes more advantageous to pay out of pocket for repairs, depending on the extent of the damage.

Do you provide spot painting for small scratches and repair small dents?

Yes, we can repair small cosmetic issues and dents, depending on the extent of the damage. We only paint and repair what is necessary to provide a good cosmetic outcome and protect the value of your car.

Can you provide an exact match to my car’s paint color?

Yes. Our decades of experience and color-matching experts ensure a perfect paint job every time. We only use the highest quality PPG, Dupont, and 3M products.

Do I need an appointment for an estimate?

No, feel free to bring in your vehicle in at any time for an estimate.

Do you provide a warranty on your paint and body work?

We provide the full manufacturer warranty for paint, currently 5 years. Our auto body work is warranted for life.

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